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Room Service: In-Person Design

Room Service has been created as a full-service offering for Clients based in Sussex and Surrey looking to redesign a specific room in their house. The end result will be the perfect space for them, delivered affordably and as an enjoyable experience. The first, no obligation meeting is free of charge so I can get to know what you’re looking for.  We will discuss the brief, you can show me your room and I can tell you, in more detail, about how my process works.  


If you’re keen to proceed, I’ll then begin your room design project, coming up with a Concept Board, Colour Palette, Samples Tray, Layouts and a ballpark Budget for our first meeting.  You are a very important part of the creative process at this stage so I’ll be looking for feedback that I can work into the design so you’re happy with the direction the design has taken.  I’ll then develop the room further, providing you with Specifications for Contractors, a Colour Sketch or 3D graphic of the room, the Furniture, Fittings and Equipment List/Costs and a Box of Fabrics.


When it comes to implementing the design, I have a number of trusted partners who will carry out any necessary works. I will then make Furniture, Fittings and Equipment Purchases on your behalf and Install them on an agreed date.

Fee: £2,000 (+VAT)

Dots Juniper

"I can highly recommend Chello Interior Design - Charlotte was brilliant from start to finish. Our sitting room was transformed from a fusty old family room into a space where all the family are happy to hang out. So much so that the teenager has emerged from his bedroom to spend more time with the family! The highlight - our antique bookshelf has been revamped and upcycled into a wonderful mirrored/wallpapered/lit cocktail bar. Thanks Charlotte, just love it."

Sophia Chambre

Dots Juniper

Room on Zoom: Virtual Consultation

Room on Zoom is Chello's 1 hour Virtual Consultation service that might appeal if you're based outside Sussex or Surrey and or you wish to use my interior design knowledge for a mini workshop.

I ask Clients to send me information about their room beforehand plus a list of questions they'd like to address. Having done some prep work we then dive in to our call fully armed and with my library of paint colours and samples to hand. Typical topics would be around paint, wallpaper, fabrics for upholstery and window treatments, layouts, sourcing, joinery, lighting and budget. A follow up document will later be shared with all the ideas discussed noted down for future reference and I will post samples to your home.

What sort of topics do we discuss?

Paint and wallpaper

Fabrics for upholstery/window treatments


Sourcing ideas




Please do email me at for more information on either Room Service or Room on Zoom.

Fee: £300 (+VAT)

Dots Juniper

"I had a very positive experience working with Charlotte online. We had two very productive calls together which enabled me to make a lot of progress with my house renovations. Charlotte totally got the look I was after, and was always very well prepared for our calls, which helped to maximise our time together. Charlotte listened to my requirements and budget, and her ideas reflected this. She had lots of samples on hand during calls which helped to bring ideas to life and she would follow up on WhatsApp with photos and links which was really helpful. I would strongly recommend Charlotte!."

Helen Trimm

Dots Juniper