HOW I WORK

Room Service is my comprehensive interior design offering tailored for clients in Sussex and Surrey who are looking to transform a room in their home. My goal is to create the perfect space for you - delivered affordably and with an enjoyable, stress-free experience.

The Process

Step 1: Initial Consultation (Free of charge)

The process begins with a complimentary, no-obligation meeting. This gives us a chance to discuss your needs, explore your space, and allow me to explain my approach in detail. During this session, I’ll gather information about your goals and preferences, and we’ll start shaping the vision for your project.

Step 2: Design Proposal

After our initial meeting, I will prepare a detailed Design Proposal. This document outlines the project’s scope, goals, and key steps required to bring your vision to life.  My proposal for Room Service is a project fee so clients know the total cost for the design element, from the start.  

Step 3: Concept Development

Once you approve the proposal, I’ll dive into designing your room. This includes:

·       Crafting a concept board to establish the look and feel of the space.

·       Developing a cohesive colour palette.

·       Sourcing samples (e.g., fabrics, finishes, and materials).

·       Creating layout options and an initial ballpark budget.

Throughout this phase, your input is invaluable. Your feedback will guide adjustments to ensure the design truly reflects your style and needs.

Step 4: Detailed Design Plan

With your approval, I’ll refine the design further, providing you with:

·       Contractor-ready specifications.

·       A colour sketch or 3D rendering of the final design

·       A comprehensive list of furniture, fittings, and equipment, including costs.

Step 5: Implementation

To bring the design to life, I work with a trusted network of skilled professionals who can handle any required work. I will:

·       Coordinate purchases on your behalf.

·       Arrange for items to be delivered directly to your home or installed on an agreed-upon date.

From start to finish, I’m here to ensure the process is smooth, creative, and rewarding - resulting in a space that feels uniquely yours.

For clients who need guidance on specific design elements or direction across various areas of their home - and are happy to handle ordering and implementation themselves - my Design-only consultancy service is the perfect solution.

This service is billed on a time-spent basis, giving you the flexibility to get expert advice tailored to precisely your needs. Minimum 3 hours of consultancy.

For rates and more information, please email me at charlotte@chello.design or call me on 07956227877.

Room on Zoom is Chello’s one-hour virtual consultation service, perfect for clients located outside Sussex or Surrey or for those looking for a focused, mini-interior design workshop.

How It Works

Before our session, I ask clients to share details about their room along with a list of specific questions or topics they’d like to address. This allows me to prepare in advance, ensuring our call is as productive as possible. During the consultation, we’ll explore ideas together, with my library of paint colours and samples readily available to guide our discussion.

Typical topics we cover:

·       Paint and wallpaper selection

·       Fabrics for upholstery and window treatments

·       Room layouts

·       Sourcing ideas

·       Joinery and built-in furniture

·       Lighting plans

·       Budget considerations

Post-Consultation Support

After our call, I will provide a follow-up email summarising all the ideas and recommendations we discussed for your reference.  Additionally, I’ll post any relevant samples directly to your home.

For rates and more information, please email me at charlotte@chello.design or call me on 07956227877.